Yes – every order is covered by our 28-day money-back guarantee. If you’re not completely satisfied, simply return the item for a full refund – no questions asked.

Although our physical store has now closed, our online shop will remain open while stock lasts. The 28-day money-back guarantee remains valid at all times, whether the store is open or not.

Over the years, we’ve faced a number of challenges – including unsold stock, financial pressures, the lasting effects of Covid, and even competitors copying our designs and leaving unfair reviews. After much consideration, we’ve decided it’s time to close this chapter.

No – we’re selling through our final collection. Once an item is sold out, it won’t be restocked, so we recommend grabbing your favourites while they’re still available.

Once your payment is verified, we begin processing your order straight away.

Orders are typically processed and dispatched within 1–2 business days.

As soon as your order has been shipped, you’ll receive a shipping confirmation email with a tracking number, so you can follow your delivery every step of the way.

As soon as your order has been dispatched, you’ll receive a shipping confirmation email with a link to your personal tracking information. This allows you to check the status of your delivery at any time.

We believe fashion is all about self-expression and feeling confident in your own skin. That’s why we’re here to help you find the perfect outfit that reflects your unique style and personality.

Our dedicated customer service team is always happy to help – whether you need advice on sizing, styling tips, or simply want to say hello.

Feel free to reach out to us anytime via our contact form or email us directly at info@brownwardrobe.uk.